Cleaning Company Melbourne

What is so great about us?

Our name may bring a smile to your face and the results we achieve most certainly will, but at the CIA we are very serious about the fully integrated services we provide through our vital team of management and cleaning professionals.

The CIA specialise in:

• Facilities management
• Commercial services
• Domestic services
• Pre-sale property presentations (including furniture and styling)
• Staff training and accreditation

Our Mission

At the CIA, we aim to be the very best cleaners and facility managers in the business. We work hard to assist our clients in realising their full potential, by creating order in their environments. We do this with a best practice service that is always reliable and trustworthy.

Our Values

We value our team members and understand that the CIA can only deliver on our promises to our clients, if we create a culture based on pride and ownership ? a culture that nurtures and rewards its people.

As a company and as individuals we value:

• Integrity and honesty
• Taking on all challenges and seeing them through
• Reliability, pride and ownership within the CIA team
• Accountability to clients, suppliers and the CIA team for commitments, results and quality
• Commitment to self-improvement, constructive self-criticism and professional excellence
• Openness, passion and loyalty
• Being friendly, up-front and fun

Why choose the CIA?

Cleaning is more than just a service; it's a mindset. In order to clean to the highest standard, those charged with getting the job done should believe that quality is never compromised. The CIA has built a reputation on quality and will continue to provide discerning clients with this level of service.

With this focus on maintaining standards in our work, the CIA can provide a level of personal care and commitment unseen in the majority of today's cleaning and facility management companies. We work with our clients and employees to enhance our service offering through continuous improvement initiatives, by encouraging open communication and from acting on feedback.

To ensure our commercial cleaners keep quality at an optimum level, we have developed the CIA Quality Control System, maintaining long-term consistency for every client. This service greatly benefits our customers and is our benchmark of best practice. Ask our friendly staff about the CIA Quality Control System when you call.

Our extensive experience in detailed cleaning, complete facilities management and personalised customer service affords us a clear insight into what is required to deliver a thorough and particular cleaning service.

At the CIA we believe that the ongoing development and training of all our staff will provide greater job satisfaction and ensure we always deliver a reliable, best practice service.

We choose our people very carefully; all our friendly teams are highly skilled, supervised, police security checked and appreciate the private nature of entering into clients home and workspaces so are discreet and respectful.

Call us today on 1300 889 369 and experience the CIA difference.