Delivering outstanding carpet cleaning quality in Melbourne.
If you're looking at hiring a carpet cleaning technician, what you are about to read could save you quite a bit of frustration and time.
The reality about the carpet cleaning industry is that many carpet cleaners will try to tempt you into making a booking by offering a very cheap quote or a 'too good to be true' offer.
When they're in your home their main goal is to sell you a number of extras that should already be a part of standard carpet cleaning anyway.
They simply can't afford to give you a good, honest and deep carpet clean that is of high standards at the price they originally quoted you.
Therefore they must rely on up-selling services like stain treatment, industrial cleaning, deodorising, sanitising and Scotch-guard (or protection as it is now called) when they are in your home.
We at the CIA have a different approach. Our friendly staff will discuss your requirements and take a detailed brief to ensure our estimates cover the scope of work and meet your expectation. We deliver a reliable, quality deep clean every time, backed by a quality control inspection. Each professional cleaning technician only completes 3 to 4 carpet cleans per day where others do 7, 8 and even 9, which means we are able to invest a lot more time in cleaning your carpeting properly.
Call the CIA today on 1300 889 369 and experience the quality and professional carpet cleaning you deserve.
Here's what you can expect when you have your carpets cleaned with the CIA:
- Pre-clean examination of your carpets by an IICRC (Institute Of Inspection Cleaning & Restoration Certification) qualified specialist to determine best cleaning method for your carpet
- Pre-vacuuming with industrial, hospital-grade vacuum cleaner that removes up to 70% of dry soils in carpeting
- Furniture moving (please note the CIA is able to carefully move most furniture)
- Pre-conditioning and spot treatment (some spots and stains are extra) is applied hot to work immediately and more effectively
- Rotary agitation with soft brush or pad to loosen soiling?
- Powerful truck mount steam extraction delivering higher heat and more vacuum, resulting in cleaner and dryer carpets
- Deodorising and neutralising of carpets, meaning no sticky residue is left in your carpet and therefore no re-soiling?
- Utilise a rotary dry pad to leave your carpets walk-on dry?
- Replacement of furniture with foam blocks and protective tabs, protecting both your carpets and furniture?
- Final grooming of carpets to remove cleaning marks, resulting in carpet pile standing high to maximise appearance and reduce drying time
Contact the CIA today on 1300 889 369 and see quality carpet cleaning at its highest levels.
"We have searched high and low for good quality reliable cleaners and these guys certainly do the trick! They deliver a service second to none every time." Graeme Wilson, Managing Director, Century 21 Real Estate
"As a director of a real estate agency dealing in high end properties I see many homes presented for sale and rental purposes, however I have not in all my years in the industry come across a service such as that provided by the CIA. Their level of client service and attention to detail is extraordinary. They do without a doubt provide a superior offering for all facets of cleaning and facility management." Tim Derham, Managing Director, Abercrombys Real Estate
"CIA is without doubt the best cleaning company I have used for our clients' cleaning requirements. They are prompt, thorough and efficient. Their attention to detail is outstanding!" Tim Blackett, Associate, Kay & Burton Real Estate
"I have been the director of a real estate company for 14 years and understand the level of efficiency required to manage maintenance and building works in a seamless way. We have used the services of the CIA for the management of strata titled buildings and for the cleaning and presentation of homes. The detail of their work and ability to communicate is of the highest standard. It is refreshing to deal with a company that operates with such integrity." Gary Reed, Managing Director, The Moore Company Real Estate
"Your efforts and hard work have not been unnoticed and there are not many businesses out there still as passionate about what they do. Nothing was too big or too small for the CIA to handle and their attention to detail was excellent". Phillip Nikolitsis, House Manager, Pratt Holdings-Raheen
"Should you desire an ultimately spotless squeaky clean property. CIA is the only company that I recommend. They are relentless in their pursuit of cleanliness. All surfaces will be hygienically germ free, sparkling clean with a brand new appearance". Louise Rockman, Sales Consultant, Castran Gilbert Real Estate
"Their attention to detail and personalised service is the best I have come across in twenty years in business. Everyone could do with a visit from the CIA." Simon Arnold, Managing Director, Calibre Management International
"As they say "Cleanliness is close to Godliness!" The CIA have brought the cleanliness to Hawthorn Catholic Parish and with a major make-over, have transformed the 1869 Victorian Presbytery and the former Heritage E.S. & A Bank Building. Their dependability, expertise, professionalism and eye for detail is exceptional." Liz Frazer, Business Manager, Hawthorn Catholic Parish
"I have had over thirty years' experience engaging house hold help. I have been blown away by the perfectionism and professionalism of the CIA team led by Stephane Fayd'herbe. CIA's pleasant manner, organisational ability and determination to satisfy me as a customer has always been consistent and dependable. My positive experiences with this hardworking company have led me to confidently recommend CIA to my family and friends." Dr Susan Cherian, South Yarra, Victoria
"I was thrilled with the result of the auction of my house. It is always stressful selling a property and making sure it looks its best at each open for inspection. So I would like to thank you and all of your dedicated staff for making the whole process a lot easier. The house looked so good after it was "detailed" before the process began; I almost decided not to sell." Jane McGill, St Kilda, Victoria
"I am an owner at the George apartments in St Kilda and the director of an online accommodation booking service. The CIA are the facility managers of my building and I have found them to be of a totally different caliber to that of any cleaning company I have used previously. The whole team obviously take a lot of pride in their work and have always shown complete commitment to providing a great service from start to finish." Eliza Bilitch, Managing Director, Stay With Style
"As a committee member of a large apartment block the last thing I want is to be running around after our cleaners making sure they've done what they are contracted to do. In the past unfortunately this has been the case far too many times, until we engaged CIA! Their service, professionalism and attention to detail has made our committee's life so much easier and for that I'm eternally grateful. Every request is immediately acted upon and I could, without any doubt, recommend their expert service". Claire Elvidge, Wellington Street Apartments Committee Member, St Kilda
