Commercial Cleaning
"The CIA always operate with a high level of professionalism and attention to detail in their service delivery rarely seen by cleaning companies. They deliver a turn- key solution by offering to manage all elements of the project without you feeling the need to be chasing them to check all is under control. The work undertaken at Royal Exhibition Building is very challenging due to the age and size of the World Heritage Building and the unique complexities of staging different events. The CIA team have consistently exceeded our expectations." Anna McGill, Event Operations Manager, Museum Victoria

CIA provides quality assurance in commercial cleaning services.

Our extensive experience in commercial cleaning affords us a clear insight into our clients' needs, enabling us to continually deliver a thorough and particular service. We understand that each and every customer is unique, and that their individual needs must be met – to ensure their property or place of business reflects positively on their brand image.

We consult with our clients to create a unique service package for their facility – one that includes all manner of commercial cleaning and maintenance services, together with the provision of essential services and consumables.

To ensure our commercial cleaners keep quality at an optimum level, we have developed the CIA Quality Control System, maintaining long-term consistency for every client. This service greatly benefits our customers and is our benchmark of best practice. Ask our friendly staff about the CIA Quality Control System when you call.

At the CIA we listen to our clients, which enables us to deliver a thorough and meticulous job every time – in turn creating a mutually beneficial relationship offering our clients long-term total satisfaction.

Valued clients are often surprised that the people they deal with at the CIA are the people who actually work on their business on a daily basis. We have a flat business structure with a very 'hands-on' approach, as we believe this creates a better working environment. We also encourage open communication and welcome all feedback from both clients and staff.

We provide ongoing training to our team to ensure they always deliver a reliable, trustworthy service. As security is of paramount importance, we screen all cleaning teams thoroughly, complete with police checks. All CIA employees are trained to lock-up and secure premises upon the completion of a job.

We value our team members and understand that the CIA can only deliver on our promises to our clients, if we create a culture based on pride and ownership – a culture that nurtures and rewards its people.

Call the friendly staff here at the CIA today on 1300 889 369 and experience the difference a true commercial cleaning services team makes to the cleanliness of your business.

CIA will provide:

Professional, experienced staff
To the CIA, cleaning is more than a service; it's an attitude. In order to clean to the highest standard, the CIA believes those charged with getting the job done should ensure that quality is never compromised. We have built our reputation on quality and will continue to provide discerning clients with a high standard of professional work.
Clear communication with regular reporting
By staying in touch with clients throughout the cleaning of their property, home or office, the CIA are able to communicate specific needs quickly with our onsite team. We are also able to provide clients with regular, customised reporting as required.
Superior service, unparalleled in quality
With a focus on maintaining standards in our work, the CIA provide a level of personal care and commitment unseen in a majority of today's cleaning and facility management. We work with our clients and employees to enhance our service offering through continual improvement initiatives, by encouraging open communication and from acting on feedback.
Dedicated day and night cleaners, supervisors and managers
Our teams work as one and are aware of the unique requirements when working either during the day or at night. CIA supervisors are able to oversee the quality of work being carried out on your home, office or property and keep a professional eye out for the smallest detail. CIA managers will receive a report on the work once complete and be a further point of contact throughout.
Specialised training to fulfill all requests
No need to worry about a job that appears too big or small. The CIA team is equally experienced in work that either requires serious elbow grease or a light and delicate touch. We will work with you to demonstrate that we care for your property as if it were our own. This dedication to quality can be seen through our testimonials.
Skilled staff sourced from our extensive database
With a database of experienced, qualified staff, the CIA can source the necessary required workforce for any cleaning and facilities management job. We have an extensive network of vetted suppliers and key contacts across the globe ? and will assemble the right team for the work to be done, based on specific experience and personal attributes.
Full public liability cover
For peace of mind, we provide our clients with comfort in the knowledge that the CIA is fully insured. Routine checks are carried out to ensure all staff are screened and vetted, in order to continue to carry out the quality of work we provide.
Buildings and properties serviced:
  • Professional commercial suites and corporate offices
  • Event and function venues
  • Exhibition spaces
  • Display homes and apartments
  • Short-term luxury rentals
  • Short-term accommodation
  • Retail precincts and shopping centers
  • Guest homes, hotels and motels
  • Historic buildings
  • Places of worship
  • Galleries and museums
  • Schools, colleges and universities
  • Film studios
  • Gymnasiums
  • Aged care homes
  • Hospitals
  • Luxury boats and jets
Services provided:
  • Detailed cleaning
  • Window cleaning (internal and external)
  • Carpet cleaning
  • Hard floor cleaning
  • Blind, curtain and upholstery cleaning
  • Pressure washing
  • Façade detailing
  • Builder's cleans
  • Vacate cleans
  • Landscaping
  • Gardening and reticulation
  • Waste management
  • Pest control
  • Maintenance and repairs
  • Graffiti removal