Are you looking for a superior cleaning service?

The CIA – Cleaning Institute of Australia are specialists in home, office and commercial cleaning services ranging from a one off spring cleaning service to fully integrated facility management of large apartment buildings and public venues.

Are you not really satisfied with the cleaning service, maintenance and presentation of your property? Do you feel proud of your premises when guests or clients visit? If not, the trusted cleaning services of the CIA can help you.

Here at the CIA we appreciate that the costs of maintenance and cleaning services should meet, if not must exceed your expectations, keeping your property looking its best all year round.

Quality you can trust

We have a team of highly professional and experienced cleaning, gardening and maintenance and repairs staff as well as dedicated and efficient Account Managers on hand to co-ordinate any cleaning or repair services that your property may require, no matter how big or small. Plus we choose our people very carefully. All our people are fully trained, supervised and police security checked. Our friendly teams appreciate the private nature of entering into peoples home and work spaces and are discrete and very respectful.

100% satisfaction guarantee

We 100% guarantee your premises will be cleaned to the highest standards by our team of fully trained professionals. Quality control is maintained by our supervisors on the job who check every assignment on completion. We stand by our reputation. If you are not completely satisfied with the work completed for you, we will return and rectify the job, FREE of charge.

From foyers to factory floors, boardrooms to bathrooms we love them all and pride ourselves on our impeccable cleaning reputation.

  • Commercial cleaning
  • Office cleaning services
  • Pre-sale property presentations
  • Moving house/spring cleans
  • Builders cleans
  • Window cleaning
  • Carpet cleaning
"We have searched high and low for good quality reliable cleaners and these guys certainly do the trick! They deliver a service second to none every time." Graeme Wilson, Managing Director, Century 21 Real Estate
"As a director of a real estate agency dealing in high end properties I see many homes presented for sale and rental purposes, however I have not in all my years in the industry come across a service such as that provided by the CIA. Their level of client service and attention to detail is extraordinary. They do without a doubt provide a superior offering for all facets of cleaning and facility management." Tim Derham, Managing Director, Abercrombys Real Estate
"CIA is without doubt the best cleaning company I have used for our clients' cleaning requirements. They are prompt, thorough and efficient. Their attention to detail is outstanding!" Tim Blackett, Associate, Kay & Burton Real Estate
"I have been the director of a real estate company for 14 years and understand the level of efficiency required to manage maintenance and building works in a seamless way. We have used the services of the CIA for the management of strata titled buildings and for the cleaning and presentation of homes. The detail of their work and ability to communicate is of the highest standard. It is refreshing to deal with a company that operates with such integrity." Gary Reed, Managing Director, The Moore Company Real Estate
"Your efforts and hard work have not been unnoticed and there are not many businesses out there still as passionate about what they do. Nothing was too big or too small for the CIA to handle and their attention to detail was excellent". Phillip Nikolitsis, House Manager, Pratt Holdings-Raheen
"Should you desire an ultimately spotless squeaky clean property. CIA is the only company that I recommend. They are relentless in their pursuit of cleanliness. All surfaces will be hygienically germ free, sparkling clean with a brand new appearance". Louise Rockman, Sales Consultant, Castran Gilbert Real Estate
"As a committee member of a large apartment block the last thing I want is to be running around after our cleaners making sure they've done what they are contracted to do. In the past unfortunately this has been the case far too many times, until we engaged CIA! Their service, professionalism and attention to detail has made our committee's life so much easier and for that I'm eternally grateful. Every request is immediately acted upon and I could, without any doubt, recommend their expert service". Claire Elvidge, Wellington Street Apartments Committee Member, St Kilda
"As they say "Cleanliness is close to Godliness!" The CIA have brought the cleanliness to Hawthorn Catholic Parish and with a major make-over, have transformed the 1869 Victorian Presbytery and the former Heritage E.S. & A Bank Building. Their dependability, expertise, professionalism and eye for detail is exceptional." Liz Frazer, Business Manager, Hawthorn Catholic Parish
"I have had over thirty years' experience engaging house hold help. I have been blown away by the perfectionism and professionalism of the CIA team led by Stephane Fayd'herbe. CIA's pleasant manner, organisational ability and determination to satisfy me as a customer has always been consistent and dependable. My positive experiences with this hardworking company have led me to confidently recommend CIA to my family and friends." Dr Susan Cherian, South Yarra, Victoria
"I was thrilled with the result of the auction of my house. It is always stressful selling a property and making sure it looks its best at each open for inspection. So I would like to thank you and all of your dedicated staff for making the whole process a lot easier. The house looked so good after it was "detailed" before the process began; I almost decided not to sell." Jane McGill, St Kilda, Victoria
"I am an owner at the George apartments in St Kilda and the director of an online accommodation booking service. The CIA are the facility managers of my building and I have found them to be of a totally different caliber to that of any cleaning company I have used previously. The whole team obviously take a lot of pride in their work and have always shown complete commitment to providing a great service from start to finish." Eliza Bilitch, Managing Director, Stay With Style
"Their attention to detail and personalised service is the best I have come across in twenty years in business. Everyone could do with a visit from the CIA." Simon Arnold, Managing Director, Calibre Management International
Cleaning Training & Facilities Management

Staff Training Needs

As a leading independent service provider with an outstanding reputation in facilities management, commercial and domestic cleaning in Australia, CIA understands how to meet and exceed service and training needs. Tailored to each clients specific budget and requirements CIA offer a range of services:

  • Training Needs Analysis
  • Short Courses in Developing Skills
  • International Study Tours
  • Accredited Training
Find out more

Professional Cleaning Services